Why India Is Winning The Global GCC Race | AI, Skills & Hiring Trends ?
India is no longer just the back office of the world; it is rapidly becoming the global hub for capability, innovation, and AI-led transformation.In this episode of Why Not Mint Money, host Avanne Dubash speaks with Roop Kaistha, Managing Director – APAC at AMS, about the future of GCCs in India, the rise of AI-driven hiring, leadership shortages, internal mobility, workforce transformation, and the evolving role of talent strategy.
From Agentic AI and GenAI adoption to notice-period challenges, tier-2 city expansion, and the shift from pyramid-shaped to diamond-shaped organisations, this conversation explores how GCCs are redefining the future of work. They discuss: AI hiring, GCC talent crisis, GenAI adoption, leadership gaps, workforce transformation, tier-2 hiring trends, future of work, and India’s $100B GCC opportunity.
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