Where Will Twilio Be in 2028? CEO Khozema Shipchandler Weighs In
Twilio’s new CEO says AI could unlock a $160B market by 2028.
Hear Khozema Shipchandler explain how data and cloud comms drive profitable growth.
• Twilio’s vision as the “customer experience layer of the Internet”
• Profitability pivot: disciplined spending, cash incentives, 400 patents
• Pairing communications data with AI—and why Microsoft Azure matters
• Remote-first talent strategy that fuels rapid product delivery
• Growth roadmap: expanding TAM from $5B revenue toward a $160B opportunity
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