‘Slack Bot Can Do Anything Salesforce Can Do’: CMO Ryan Gavin on Dreamforce 2026’s Big Bet
On the last day of Dreamforce 2026, Slack CMO Ryan Gavin sat down with Abhishek Singh, Associate Editor at Mint and explained how Slack–CRM integration turns Slack into a full ‘work operating system,’ with Slackbot inheriting each user’s permissions to keep AI agents inside strict boundaries. He reveals Meta shifted its entire company from Google to Slack, cites 2.5x revenue growth and 100K+ new customers this year, and unveils ‘Slack Code’ — a tool letting every employee, not just engineers, build directly with AI agents like Claude.
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