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Iron Man, Wolverine & Agentic AI? Salesforce SVP Explains the Future of AI


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Artificial Intelligence is entering a new phase-and it’s no longer just about generating content.

In this episode of Techcetra, in partnership with @salesforce Leslie D’monte speaks with Shibani Ahuja, SVP, Enterprise IT Strategy at Salesforce, about why enterprises are shifting from Generative AI to Agentic AI, what it means for CIOs, and why most AI initiatives fail to scale.

Drawing from conversations with CIOs worldwide, Shibani explains why AI strategy today is less about technology and more about business outcomes, organisational change and adaptability.

The discussion explores the architectural differences between Generative AI and Agentic AI, the importance of data readiness, scaling AI beyond pilot projects, the evolving role of Chief AI Officers, and why enterprises need what she calls an “Adaptability Quotient (AQ).”

One of the highlights of the conversation is her simple Marvel-inspired analogy using Iron Man and Wolverine to explain one of AI’s most complex concepts.

In this episode:
Generative AI vs Agentic AI
Why 95% of AI pilots fail to scale
The future role of CIOs
Human impact of AI transformation
Building enterprise AI strategy
Data, governance and AI readiness
AI architecture explained simply
Why adaptability matters more than ever

If you’re a technology leader, CIO, founder, enterprise decision-maker or simply curious about where AI is headed, this conversation offers practical insights into the next phase of enterprise AI.

#AgenticAI #ArtificialIntelligence #Salesforce #EnterpriseAI #GenerativeAI #CIO #DigitalTransformation #TechPodcast #RajivMakhni #Techcetra

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